Privacy Policy - Last Updated: April 2025

Lessons In Emotional Healing And Freedom Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.liehaf.com or use our services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Contact Details (e.g., name, email, phone number) when you sign up for courses, coaching, or newsletters.
• Payment Information (processed securely via third-party providers like Stripe or PayPal; we do not store full credit card details).
• Account Credentials (if you create a login).
• Communications (emails, messages, or feedback you send us).

B. Automatically Collected Data

• Usage Data (pages visited, time spent, browser type, IP address).
• Cookies & Tracking Technologies (to improve user experience; see Section 4).

C. Sensitive Information

• If you share personal struggles during coaching sessions or forms, we handle this data with extra confidentiality but cannot guarantee legal confidentiality (unlike licensed therapy).

2. How We Use Your Information

We use your data to:

• Provide and personalise our Services (e.g., coaching, courses).
• Process payments and send transaction confirmations.
• Communicate updates, offers, or support.
• Improve our website and prevent fraud.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your data. Limited sharing may occur with:

• Service Providers (e.g., payment processors, email tools) under strict confidentiality agreements.
• Legal Authorities if required by law (e.g., court orders).
• Business Transfers (if our company merges or sells assets).

4. Cookies & Tracking Technologies

We use cookies to:

• Remember user preferences.
• Analyse website traffic (e.g., Google Analytics).
• Deliver targeted ads (you can opt out via browser settings or ad networks).

5. Data Security

We implement industry-standard measures (SSL encryption, secure servers) but cannot guarantee 100% security. You are responsible for keeping login details private.

6. Your Rights

Depending on your location, you may:

• Access, correct, or delete your personal data.
• Opt out of marketing emails (via unsubscribe links).
• Request data portability or restrict processing.
• Withdraw consent (where applicable).

To exercise these rights, contact us at liehafsocial@gmail.com

7. Retention Period

We retain data only as long as necessary (e.g., for legal compliance or service delivery).

8. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

9. Children’s Privacy

Our Services are not for users under 18. We do not knowingly collect children’s data.

10. Changes to This Policy

We may update this policy and will post changes here. Continued use of our Services constitutes acceptance.

11. Contact Us

For privacy-related questions, contact:
Email: liehafsocial@gmail.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

GDPR/UK GDPR Rights:

Right to Be Informed

- You have the right to know how we collect, use, and protect your personal data (as outlined in this Privacy Policy).

Right of Access (Subject Access Request - SAR)

- You can request a copy of the personal data we hold about you, free of charge (within 1 month under GDPR/UK GDPR).

Right to Rectification

- If your data is inaccurate or incomplete, you can ask us to correct or update it.

Right to Erasure ("Right to Be Forgotten")

- You may request the deletion of your personal data in certain circumstances (e.g., if it’s no longer necessary for the purpose it was collected).

Right to Restrict Processing

- You can ask us to temporarily stop using your data while we verify its accuracy or handle an objection.

Right to Data Portability

- You can request a copy of your data in a structured, machine-readable format (e.g., to transfer to another service provider).

Right to Object

- You can object to how we process your data, including for direct marketing or automated decision-making.

Rights Related to Automated Decision-Making & Profiling

- If we use automated processing (e.g., AI-based health assessments), you have the right to request human intervention.

Right to Withdraw Consent (if processing is based on consent)

- If you previously gave consent (e.g., for newsletters), you can withdraw it at any time.

Right to Lodge a Complaint

- If you believe we’ve mishandled your data, you can complain to:

EU: Your local Data Protection Authority (DPA)

UK: The Information Commissioner’s Office (ICO)

How to Exercise These Rights

• Contact us at liehafsocial@gmail.com with your request.
• We may need to verify your identity before processing.
• We will respond within 30 days (or explain any delays).
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©2025 Lessons In Emotional Healing And Freedom Ltd. All rights reserved.